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Community Engagement


What We Do


The director of Briggs & Mortar Pty Ltd, Sharyn Briggs, has a high level of experience and a long history in the design and conduct of community engagement. She has undertaken public participation programmes for a wide variety of often controversial projects. She has significant experience in facilitation, the conduct of seminars, workshops and meetings, and questionnaire design and analysis in social research. She has undertaken advanced training with the Conflict Resolution Network, and is a skilled facilitator, presenter and communicator.

Briggs & Mortar specialises in undertaking consultation which enhances and informs social planning projects which the firm is undertaking. Each consultation programme is tailored to the needs of the project and the particular community, and is developed in liaison with the client through a Community Engagement Plan. The firm has access to trained staff who can assist in logistics, recording and electronic engagement techniques when required by the individual project.


Examples of Projects



Public Participation and Community Consultation

  • Gladstone Social Infrastructure Strategic Plan Consultation Programme (joint)

    Client: Department of Infrastructure and Planning, Gladstone Regional Council and Gladstone Economic and Industry Development Board

  • Fraser Coast Social Infrastructure Needs Assessment Consultation (joint)

    Client: Fraser Coast Regional Council

  • Bundaberg Social Infrastructure/Community Facilities Study Consultation

    Client: Bundaberg Regional Council


Workshops and Seminars

  • Woden Town Centre, Athllon Drive Corridor and Mawson Group Centre Community, Sport and Recreation Facilities Study Workshops (joint)

    Client: Strategic City Planning and Design Branch of the Environment and Sustainable Development Directorate (ESDD), ACT Government

  • Housing and Social Infrastructure Workshop

    Client: Port Macquarie Hastings Council

  • Workshop Draft Implementation Guideline No 5 to the SEQ Regional Plan – Social Infrastructure Planning Guidelines (joint)

    Client: Office of Urban Management


Communications Information

  • Gold Coast Information Sheets (joint)

    Client: Gold Coast City Council

  • Discussion Paper – Planning Scheme Code for Aged Accommodation (joint)

    Client: Gold Coast City Council

  • Newsletters, Public Consultation Programme, City Valley Bypass IAS Study

    Client: Brisbane City Council

  • Gladstone Social Infrastructure Strategic Plan Project Updates (joint)

    Client: Department of Infrastructure and Planning, Gladstone Regional Council and Gladstone Economic and Industry Development Board


Some Key Project Descriptions


Project Description
Gladstone Social Infrastructure Strategic Plan Consultation Programme
A major consultation programme was jointly undertaken as part of the Gladstone Social Infrastructure Strategic Plan (‘SIS Plan’) project undertaken by Buckley Vann Town Planning Consultants, Briggs & Mortar Pty Ltd and Andrea Young Town Planning Consultants for the Queensland Department of Infrastructure and Planning, Gladstone Economic and Industry Development Board and Gladstone Regional Council.

A Community Engagement Plan was prepared as part of the project methodology, which included the following key consultation tasks:

  • Formation of the ‘Social Infrastructure Strategic Plan Working Group’
  • Consultation with the existing Gladstone Infrastructure Working Group (GIWG)
  • Interviews with key stakeholders including major industrial development proponents, the Council, Gladstone Ports Corporation and others
  • Small group focus meetings with SIS Plan Working Group members and local facility and service providers
  • A series of workshops with the wider community throughout the region
  • A joint workshop with key community representatives, facility and service providers and Government agencies
  • Distribution of a pro forma questionnaire to facility and service providers
  • Web and fact sheets updates, feedback forms and media releases, and
  • Call for comments on the Draft Action Plan.

Sharyn Briggs was integral to the process, facilitating Working Group meetings, conducting intergovernmental interviews, conducting focus groups, designing the pro forma questionnaire and overseeing the preparation of fact sheets and web updates.

Fraser Coast Social Infrastructure Needs Assessment Study Consultation
As part of the Social Infrastructure Needs Assessment Study jointly undertaken for Fraser Coast Regional Council by Briggs & Mortar Pty Ltd with Buckley Vann Town Planning Consultants to inform their Sustainable Growth Strategy, a programme of engagement with government agencies and service providers was conducted.

This included presentation and discussion with local interagency groups across the region, and meetings with community representatives and a range of government agencies and key stakeholders.

This engagement programme complemented and informed the wider consultation strategy being undertaken by Council for ‘Fraser Coast 2031’.

Woden Town Centre, Athllon Drive Corridor and Mawson Group Centre Community, Sport and Recreation Facilities Study Community, Sport and Recreation Facilities Study Workshops
A wide consultation strategy accompanied the WAM CSR Facilities Study, undertaken jointly for the ACT Government by Buckley Vann Town Planning Consultants, Briggs & Mortar Pty Ltd and Strategic Leisure.

This included a program of consultation activities with Territory Government Directorates, internal Environment and Sustainable Development Directorate (ESDD) stakeholders, service providers and others. A Stakeholder Engagement Plan was prepared and reviewed by ESDD and guided the consultation strategy throughout the course of the project.

Key to the strategy was a series of workshops held at key intervals in the study process. Briggs & Mortar assisted in planning and facilitating these.

Briggs & Mortar Pty Ltd will participate in a charrette as part of the final stages of this project.

Housing and Social Infrastructure Workshop
Briggs & Mortar Pty Ltd was engaged to design, facilitate and analyse the outcomes of an extremely successful two day internal staff ‘think tank’ held as part of the process to prepare a Local Growth Management Strategy (LGMS) for the Port Macquarie-Hastings Region.

Demanding a complex design framework, the workshop had specific outcomes needed to inform the plan, including:

  • A clear understanding of the expected demographic change and housing needs and preferences of the resident and inwardly migrating households (i.e. type of dwellings, most appropriate location of dwellings)
  • The relationship between housing and infrastructure, especially social infrastructure, arising from those changes
  • The overall availability of social infrastructure to support the projected future population, particularly the high proportion of aged residents
  • Documentation, gap analysis and benchmarking of social infrastructure
  • Social infrastructure requirements for the nominated areas of urban consolidation.

Briggs & Mortar subsequently assisted in peer reviewing and contributing to the development of the Planning Reports for Housing and Social Infrastructure.

Gold Coast Information Sheets
The Social Planning & Research Branch, Community Services Directorate of the Gold Coast City Council (GCCC) engaged the services of Briggs & Mortar Pty Ltd with Andrea Young Planning Consultants to design and develop information sheets on each of the areas of socially sustainable development in which it is focusing. Six information sheets were prepared:

  • Affordable housing (including accessible housing)
  • Access and equity
  • Community safety
  • Social impact assessment
  • Aged persons accommodation
  • Aged persons in shopping centres

The information sheets were to needed by Council to:

  • Raise the profile of socially sustainable developments
  • Provide a coherent and accurate message by Council on aspects relating to socially sustainability
  • Assist at pre-lodgement meetings with developers
  • Provide general education and awareness of both developers and other Council staff.

They were consequently required to be written in community friendly language but also be adequately informative for the development industry and staff members.


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